Frequently asked questions

A Windows app that automatically prints the shelf cell number on a label when orders are received at a pickup point (PVZ). No more writing numbers by hand with a marker.

Since April 2, 2024, Wildberries has banned markers in any handling of items, and Ozon asks you not to write the cell number on items. The rules, fines and what to use instead of a marker are covered in the article “Can you write the cell number on an item at a pickup point?” (in Russian). How to set up cells and print numbers for shelves is covered in “How to set up cells at a WB, Ozon and Yandex Market pickup point” (in Russian).

For staff and owners of Wildberries, Ozon and Yandex Market pickup points, from a single location to a whole network.

No. It usually takes about 10 minutes to print your first label: choose a marketplace profile, connect a printer and work as usual. Labels print on their own.

Wildberries, Ozon and Yandex Market each have their own profile: for Wildberries, just select the profile; for Ozon and Yandex Market, you need the free Numberries Bridge extension. CDEK, Avito and other pickup point systems work through the “Своя область” (Custom area) mode, if the cell number appears on screen in digits: select the spot on the screen where the number appears, just once.

A computer with Windows 10 or 11 and a printer. Any printer that can print from Windows will work — a thermal label printer or a regular one; check that your model works during the free trial. Our separate guide explains which pickup point printer to get and which labels it needs.

Cell numbers and information about the items you receive aren’t sent over the internet: printing happens on your computer. The Numberries Bridge extension works only together with the Numberries app on your computer and sends nothing to Numberries servers, the marketplaces or any other companies — learn more in the Extension Privacy Policy. To check the key, the app connects to the Numberries server. What data is sent is listed in the Privacy Policy.

Sign up on the website, and a license key for 14 days will appear in your dashboard. Download the app, install it and enter the key. All required components are installed automatically.

Numberries prints the cell number and doesn’t care whether it’s a shelf or a box: you decide which box the labeled bag goes into. We haven’t tested box storage specifically, so try it at your own location during the free trial. How to plan the space, how many cells to put in one box and what WB, Ozon and Yandex Market say about it are covered in the “Boxes for pickup point cells” guide.

Select your marketplace profile in the app. For Wildberries, that’s all you need; for Ozon and Yandex Market, the app offers to install the free Numberries Bridge extension. Then receive items as usual — after each scan, a label with the cell number prints on its own. Learn more about how it works.

Windows 10 version 2004 or later, or Windows 11; installers for 64-bit, 32-bit and ARM64. The installer is about 220 MB, the app needs a few hundred megabytes on the system drive, and installation requires administrator rights. Learn more in the “System requirements” article. Our guide explains which pickup point computer is good enough for printing numbers.

The app keeps printing, because it does its main work on your computer. You need the internet to activate the key, for periodic key checks and for updates. Without a connection to the server, the app keeps working for up to 30 hours; then printing stops until the key is checked successfully.

290 ₽ per month. You can also pay upfront: 870 ₽ for 3 months, 1,740 ₽ for 6 months, 2,610 ₽ for 9 months or 2,900 ₽ for a year (2 months free). Unlimited labels. All plans.

Yes, 14 days with every feature.

No. For the free trial, you only need to sign up — no credit card required.

In your dashboard, by bank card or via SBP (Faster Payments System) with a QR code. You can turn on auto-renewal, and your license will renew automatically with your saved card. We’ll email you a reminder before your term ends.

Yes, just choose a different period in your dashboard when you next renew — 30, 90, 180, 270 or 365 days.

Yes: −5% on 3+ licenses and −10% on 10+ in one payment, for any term. The discount is for the number of keys, not the term: one key for 3, 6 or 9 months costs the same per month as paying monthly. You can renew multiple licenses in one payment and align them to one date.

Your dashboard has your personal link in the “Invite a friend” section. A friend who signs up using it gets 10% off their first payment, and you get 30 days added to your key after they pay. Program rules.

No, one license works on one computer. If you change computers, unlink the license in your dashboard and enter the key on the new one — your paid time is kept.

Message us on Telegram at @numberries_ru or email support@numberries.ru.

Anything about the app: installation, printer and label setup, working with marketplaces, licenses and payment.

Support works during business hours, and we try to reply within one business day. Telegram is usually faster.

No. Technical support during business hours is the same for all customers — during the free trial, with one license or with several.

Not yet, but there’s detailed documentation with screenshots. If something is missing, let us know.